Training Policy

Arrival at Courses

All in-house, public and complementary courses/sessions will start at specified time on registration.

Meals and Refreshments

Equera Complimentary Sessions include a breakfast, including fresh fruit, pastries, a hot option, coffee and tea.

Refreshments and lunches are included in the registration fee for all 1 day, 2 and 3 day courses.

Course Times

Breakfast Seminars starts 0900 am until 1100 am at specified country location.

Full day courses run from 0900 am until 0500 pm.

Onsite/in house sessions run as on agreed timings.

Payment Information

Invoices are issued once payment is processed

All course fees must be paid in full prior to the course date or attendance may be rejected

If paying by credit card, payment will be processed prior to the course date

Registration is transferable to another course date (if available)

Group Discount rates apply to most courses.  For every 5 people who attend a specific course from your organization, 1 person is free of charge. For details, contact at info@equera.ca

Once the payment is processed equera team will send you invoice or call you with the total amount (indicating the taxes), according to your selection of payment method.

Payments are not required for complimentary sessions.

Cancellation Policy

Equera reserves the right to cancel or change courses/complimentary sessions, instructors, or locations with prior notice. In the event that Equera must cancel a course, your course fees will be refunded to you in full.

Rescheduling a Course

Rescheduling from one course date to another will be processed with no administration fee.

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